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Conflict Resolution Training Course:
This course will make delegates aware of how verbal and physical abuse from patients can occur at any time and the correct way to deal with these situations. This course will make delegates aware of some of these risks they may have to deal with.
Areas Covered:
• Introduction to conflict resolution.
• Protecting healthcare staff from conflict.
• Behaviour during the conflict.
• Your role in reducing conflict after conflict.
What are the prices of these courses?
We will ensure that your carers are well versed in the latest CQC recognised methods and practices. To find out more, do not hesitate to call us on 0330 107 7636 and one of our advisors will be there to help!